Terms of Use
1. Agreement to Terms
By accessing and using the services provided by Steph Logistics ("we," "our," or "us"), you agree to be bound by these Terms of Use, our Privacy Policy, and any additional terms and conditions that may apply.
2. Description of Services
Steph Logistics provides logistics, shipping, and freight forwarding services, including but not limited to package tracking, shipment creation, and delivery services as described on our website.
3. User Accounts
When you create an account with Steph Logistics, you must provide accurate, complete, and current information. You are responsible for safeguarding your password and for all activities that occur under your account.
4. Shipping and Delivery
4.1. By using our services, you agree to comply with all applicable laws and regulations related to shipping and transportation.
4.2. You must provide accurate information regarding the contents, value, and nature of items being shipped.
4.3. Delivery times provided are estimates only and are not guaranteed unless expressly stated otherwise.
5. Prohibited Items
You agree not to ship illegal, hazardous, dangerous, or prohibited items. For a full list of prohibited items, please contact our customer service.
6. Fees and Payment
6.1. You agree to pay all fees and charges associated with the services you request.
6.2. Prices and availability of services are subject to change without notice.
6.3. Payment terms are as specified at the time of service booking.
7. Liability Limitations
7.1. Our liability for loss or damage is limited as set forth in our shipping terms, which are available upon request.
7.2. We are not liable for indirect, special, incidental, or consequential damages arising from the use of our services.
8. Intellectual Property
All content on our website, including text, graphics, logos, and software, is the property of Steph Logistics and is protected by copyright and other intellectual property laws.
9. Termination
We reserve the right to terminate or suspend your account and access to our services at our discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties, or for any other reason.
10. Changes to Terms
We may modify these Terms at any time by posting the revised terms on our website. Your continued use of our services after such changes constitutes your acceptance of the new Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
12. Contact Information
If you have any questions about these Terms, please contact us at:
Email: hello@stephlogistics.co.uk
Phone: +44 7404 888 952
Last Updated: 5 May 2025
